The Launch of our YouTube Channel

Written By Paul Rouke

I am delighted to announce the launch of our YouTube channel. We have started to add videos to our channel, and we expect that we will continue uploading videos on the following:

  • explaining more details of the Customer-Centricity Maturity Model and individual assessment points

  • discussing various different experiences Paul and I have had working both in-house (Paul Postance) and client side (myself)

  • discussing customer-centricity within different businesses through recorded zoom sessions

  • capturing CX reviews such as this 1st one on the incredible Squarespace platform

The 1st Videos on our NEW YouTube Channel

Next steps

Paul Rouke https://www.becomecustomercentric.com
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Q&A With Paul Rouke and Roger Dooley
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The 24 Assessment Points of the Customer-Centricity Maturity Model