Dealing With Challenging Participants

Written By Paul Rouke

In the 20 years I have been moderating user research sessions, a small % of sessions can represent challenges as the moderator. Here I have shared the most common challenges and how you can deal with them to ensure you deliver valuable and meaningful research sessions each time - in spite of potentially challenging partipants!

One Word Answers

Rushing Through Scenarios

Session Will Be Finished Far Too Quickly

They Are An Introvert

Almost Zero Insights Being Shared

Paul Rouke

I offer a confidential reflective space for high-performing executives & leaders carrying private pressure, before strain turns into personal, relational or professional damage

Following experiencing marital, business & public image collapse aged 41, my heart now is for high-achieving men and women who look strong on the outside, but are carrying hidden weight on the inside

https://www.paulrouke.co.uk
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